Ben Wileman

We’ve talked about how our self-service prescription payment machines are better for income generation and better for your patients, but we’ve seen time and time again how they benefit the staff working every day in your pharmacy or A&E department. By streamlining the payment process, EasyPay Network’s kiosks also offer a range of benefits that significantly impact staff workload, hygiene, and overall operational efficiency.

1. Reduced Workload and Time for Clinical Work

Prescription payment machines alleviate the burden on staff by automating the payment process. With patients able to make payments effortlessly through our self-service kiosks, the administrative workload on A&E receptionists and pharmacy staff is considerably reduced. This allows them to focus more on crucial clinical work, providing better patient care and expediting services.

2. Cashless Transactions for a Hygienic Environment

Handling cash can introduce hygiene concerns, especially in healthcare settings. Prescription payment machines eliminate the need for cash transactions, promoting a more hygienic environment. This is particularly crucial in A&E departments and pharmacies, where maintaining cleanliness is of utmost importance. By going cashless, these institutions contribute to a safer and more sterile environment. The reduction in cash transactions also minimising the risk of theft or break-ins, at a time when hospitals need to maximise their income without worrying about unnecessary losses.

3. Uninterrupted Reception Services

With prescription payment machines handling transactions, receptionists in A&E departments can dedicate more time to assisting patients and managing inquiries. The absence of manual payment processing ensures that the front desk remains operational, providing a seamless experience for patients and allowing staff to focus on delivering exceptional service.

4. Robust Analytics and Reporting for Back-Office Staff

Prescription payment machines are not just about facilitating transactions; they are powerful tools for data analysis. Back-office staff can benefit from comprehensive analytics and reporting functionalities provided by our kiosks. Insights into payment trends and transaction volumes can inform strategic decision-making, helping your NHS trust optimise operations for greater efficiency and cost-effectiveness.

From reducing staff workload and promoting hygiene to ensuring uninterrupted reception services and offering robust analytics, self-service prescription payment machines help support your pharmacy staff and improve morale. Email info@easypaynetwork.com or call 01253 530550 and find out how we can make your department more efficient than ever.

Art galleries are as popular as ever, but how do you make sure the experience is engaging for the whole family? By employing state-of-the-art technology to enhance it!

As a company who designs, builds and manufactures self-service kiosks completely in-house, let us explore how these kiosks can become valuable assets for art galleries.

1. Streamline Ticketing and Entry

Self-service kiosks offer a seamless solution for ticketing and entry processes in art galleries. Visitors can easily purchase tickets, select exhibition packages, and print entry passes with just a few taps on the kiosk screen. This not only reduces waiting times but also provides a user-friendly and efficient experience for art enthusiasts.

2. Interactive Exhibition Information

Imagine providing visitors with a dynamic, interactive platform to explore information about exhibited artworks. Self-service kiosks can serve as virtual guides, offering detailed descriptions, artist biographies, and multimedia content related to each piece. This engages visitors on a deeper level, fostering a richer understanding and appreciation of the art on display.

3. Membership and Donations

For galleries looking to expand their membership base or encourage donations, self-service kiosks offer an ideal solution. Visitors can easily sign up for memberships, renew existing ones, or make contributions to support the arts. The convenience of these kiosks encourages spontaneous support, contributing to the financial sustainability of the gallery.

4. Data Collection and Analytics

By utilizing self-service kiosks, galleries can gather valuable data on visitor preferences, popular exhibits, and peak visiting times. This data can inform decision-making processes, allowing galleries to optimise exhibition layouts, plan targeted marketing campaigns, and tailor offerings based on visitor trends, all of which makes for a more satisfying experience for your customers.

5. Promotional Opportunities

Incorporating promotional features into the kiosk interface enables galleries to highlight upcoming events, merchandise, or exclusive membership benefits. This serves as an additional channel for marketing and promotion, maximizing the visibility of gallery offerings.

6. Customer Feedback and Surveys

Self-service kiosks can be utilised to collect real-time feedback from visitors through surveys or interactive touchpoints. Understanding visitor opinions and preferences enables galleries to make informed decisions for continuous improvement and better alignment with audience expectations.

Integrating self-service kiosks into art galleries aligns with the evolving expectations of modern visitors. EasyPay Network’s expertise in designing and manufacturing these kiosks can play a pivotal role in transforming the art-viewing experience. By embracing this technology, galleries can not only streamline operations but also foster a deeper connection between art and audience, ensuring a memorable and enjoyable visit for all. Email info@easypaynetwork.com or call 01253 530550 and find out more today.

EasyPay Network’s cutting-edge self-service payment kiosks have proved to be invaluable across various sectors, including hospitals, museums, councils, charities, and art galleries. Here’s how these adaptable kiosks can benefit your business:

1. Tailored Solutions for Every Industry

EasyPay Network understands that one size doesn’t fit all. Our range of touchscreen kiosks is customised to meet the specific requirements of your business. Over 100 UK hospitals trust EasyPay’s technology for healthcare transactions, while charities leverage donation kiosks for hassle-free contactless payments. Council machines simplify payments for services such as council tax, utilities, and business rates. Whatever your industry, EasyPay has a tailored payment solution.

2. Complete In-House Service

From design to installation, EasyPay takes care of it all. Our dedicated team manages the entire process, ensuring a seamless experience without middlemen or unnecessary hassles. This comprehensive approach guarantees that your self-service payment kiosks are crafted to perfection and aligned with your business objectives.

3. Bespoke Software for Seamless Operations

EasyPay’s user-friendly touchscreen interface and completely customisable software streamlines processes for both customers and employees. The software is designed to integrate seamlessly with your existing financial and administration systems, reducing workload and increasing overall efficiency.

4. Lifetime Software Updates & Support

EasyPay’s commitment to quality extends beyond installation. Our flexible monthly rental agreement includes lifetime software updates, ensuring that your payment system stays cutting-edge and secure. Your dedicated support engineer will be on hand for remote assistance, ensuring your technology never goes out of date.

5. Maximise Income & Revenue

Convenient placement, flexible payment options, and ease of use make EasyPay Network’s kiosks a powerful tool for revenue generation. Accepting various payment methods, creating upsell opportunities, and incorporating on-screen advertising are just a few ways to enhance your income streams.

6. Streamline Operations for Efficiency

Self-service kiosks not only facilitate payments but also act as self-check-in systems, streamlining operations and optimising resource allocation. This results in time and cost savings for your organisation.

7. Analytics Data & Insights for Informed Decision-Making

EasyPay’s online web portal provides real-time transaction data, enabling staff to run reports and analyse trends efficiently. This data-driven approach helps businesses forecast and predict budgets, spending, and income with clear, transparent audit trails.

8. Flexible Payments for Diverse Needs

EasyPay’s wall-mounted, freestanding and countertop payment kiosks accept a range of flexible payment methods, tailored to your business and user requirements. This includes secure contactless, debit and credit card payments, as well as cash handling with the option to provide change.

9. Customer Support

The relationship with EasyPay doesn’t end at installation. With a dedicated support telephone number, 24/7 technical support, and on-site repair engineers within 72 hours, your business is in safe hands for ongoing assistance.

10. Enhanced Security & Compliance

Security is paramount in every sector, and EasyPay’s payment kiosks are designed to protect customers, staff, and businesses. Meeting ISO, PCI-DSS, and cash compliance standards, along with robust fraud detection features, ensures a secure financial environment.

EasyPay Network’s self-service payment kiosks are a multifaceted solution that go beyond just payment transactions. They positively impact the way your business operates, providing efficiency, convenience, and security across diverse industries. Get in touch today and embrace the future of payment solutions with EasyPay Network.

In today’s fast-paced world, the need for efficiency and convenience extends to all aspects of our lives, including healthcare transactions. A prescription payment machine could be a valuable asset to your A&E department or pharmacy, providing numerous benefits for patients. In this blog post, we’ll explore how these innovative self-service kiosks enhance the payment experience, offering convenience, time savings, clarity on information, multiple payment options, and a user-friendly interface.

1. Customer Convenience

Convenience is king when it comes to consumers, and this is especially true for customers purchasing their prescriptions. With a prescription payment machine from EasyPay Network, patients can conveniently settle prescription payments without the need to wait in long queues or navigate through complex payment processes. Customers may be socially anxious and prefer using a kiosk, or they may be hesitant about bothering busy staff and prefer a self-service solution.

2. Time-Saving Solutions

Time is of the essence, especially in healthcare. Prescription payment machines streamline the payment process, significantly reducing the time patients spend at the pharmacy counter. This efficiency not only benefits the patients but also contributes to the overall workflow optimisation for pharmacies, ensuring faster service delivery. This is especially crucial for individuals with busy schedules or those managing multiple prescriptions.

3. Clarity on Information

Our payment kiosks provide a transparent and straightforward platform for customers to review their payment details. With clear and concise information displayed on the interface, patients can better understand the charges associated with their prescriptions, promoting transparency and trust in the healthcare payment process.

4. Multiple Payment Options

Recognising the diverse financial preferences of patients, prescription payment machines offer a range of payment options. Whether it’s credit/debit cards, mobile payments, or cash transactions, self-service prescription pay machines cater to a variety of payment methods, ensuring flexibility for customers to choose what suits them best.

5. User-Friendly Interface

Designed with the user experience in mind, EasyPay Network’s prescription payment machines boast an intuitive interface that makes the payment process seamless. Even individuals with limited technological familiarity can easily navigate through the steps, fostering inclusivity and accessibility for all users.

From saving time and providing clarity on information to offering multiple payment options prescription payment machines from EasyPay Network contribute to a more patient-centric and efficient NHS. If you’d like to find out more about working with us, contact us now. We can’t wait to hear from you.

Now more than ever, NHS trusts need to ensure they are saving every penny and generating additional income in order to continue providing the best service possible to their patients. With that in mind, we believe that cost improvement managers and cost recovery managers that work for the NHS should be considering the introduction of self-service payment machines when it comes to selling prescriptions. And here are 5 reasons why.

1) Directly Combat Revenue Loss

The issue of revenue loss due to individuals obtaining free prescriptions out of hours is a significant concern for many hospitals within the NHS. Traditional payment systems often rely on manned counters that operate during specific hours, leaving a gap in the coverage for prescription payments outside these times. This gap not only contributes to revenue leakage but also poses challenges in maintaining accurate financial records.

Self-service payment kiosks can play a pivotal role in addressing this specific challenge. By providing a 24/7 payment option, these kiosks ensure that individuals can settle their prescription fees even during non-operational hours. This not only helps in capturing revenue that might be lost otherwise but also aligns with the evolving demands for accessibility and convenience in healthcare services.

The implementation of self-service payment kiosks effectively extends the window for revenue collection, reducing the instances of individuals obtaining free prescriptions during periods when manned counters are closed. This proactive approach to payment processing aligns with the financial goals of NHS trusts, ensuring that revenue is captured promptly and comprehensively.

2) Eliminate the Debt Collection Model

Moreover, the convenience offered by self-service payment kiosks can positively influence patient behaviour. Rather than receiving their prescriptions and then the hospital having to chase them up for payment (often to little joy), our self-service prescription payment machines enable individuals to easily and conveniently pay for their prescriptions first. This not only benefits hospitals in terms of immediate revenue but also contributes to better financial planning and stability.

3) Cost Savings for the NHS

By introducing self-service payment kiosks, NHS Cost Improvement Managers can realise significant cost savings. Traditional payment methods often involve manual handling, leading to increased labour costs and potential errors. By introducing self-service kiosks, NHS trusts can significantly reduce the need for manual intervention, allowing staff to allocate their time more efficiently.

Moreover, self-service payment kiosks can streamline administrative tasks related to payment processing. The reduction in paperwork and manual record-keeping not only saves time but also minimises the likelihood of errors, leading to potential cost savings associated with rectifying mistakes and reconciling accounts.

4) Data Security and Compliance

EasyPay Network prioritises the security of financial transactions. Our self-service payment kiosks are designed with robust security measures to protect patient data and ensure compliance with 3D Secure and PCI DSS. This commitment to data security aligns seamlessly with the stringent standards upheld by the NHS, providing peace of mind for both patients and your trust.

5) Real-Time Reporting and Analytics

Effective decision-making requires accurate and timely information. Self-service payment kiosks from EasyPay Network offer real-time reporting and analytics capabilities. NHS Cost Improvement Managers can access valuable insights into payment trends, helping them make informed decisions to further optimise financial processes.

Here are EasyPay Network, we’re ready to collaborate with NHS stakeholders, leveraging our expertise in designing, building, manufacturing, and installing self-service payment kiosks. By embracing innovation in payment technology, the NHS can enhance operational efficiency, improve patient satisfaction, and achieve significant cost savings. If you’re an NHS Cost Improvement Manager, contact us today to start the conversation and save your trust money.

Sometimes when we are talking with potential new NHS trusts, they love the functionality of our maternity ultrasound kiosks, but want to know definitively how they can actually benefit their maternity department and improve the customer experience. Read on to find out more, as well as some testimonials from our existing maternity customers.

Increase Revenue

Self-service payment kiosks are proven to be a cost-saving, income-generating solution for hospitals. These pay machines help maternity departments securely capture lost income and generate additional revenue from selling additional ultrasound scans. Did you know, for example, that 60% of customers buy multiple copies of their scan photos when using our machines?

Approximately £20,000 was taken during the first 2 months of our payment machines being fitted and since the install we have had no problems at all. We are more than satisfied with the payment machines, the service we’ve been provided and most importantly, with the income that has been generated for the Radiology Department and Trust.

Assistant Head of Radiology – Teresa Taylor – Nottingham University Hospitals NHS Trust

Reinvest into the Trust

But what can you do with this additional revenue? This extra income generated by EasyPay’s self-service pay machines can be reinvested back into the trust. Some of the income produced can be used for staff training and courses like BMUS, as well as being key revenue generators for cost improvement programmes.

We are delighted with the success of our payment machines! Our birth centre machine, which paid for itself in the first 3 months has generated clear profit already. The machines are a safe and efficient way of taking money for scan photos which are user friendly and reduce time and risk for the admin staff.

Specialist Lead Midwife – Val Stapleton – Hampshire Hospitals Trust

Streamlining Payments for Maternity Scan Pictures

The self-service maternity kiosks by EasyPay Network offer patients a straightforward means of purchasing their ultrasound scans. The user-friendly touchscreen interface is tailored to provide a customised experience, allowing users to select the amount of scans they require and make instant, secure payments via card, contactless, and phone payments such as Apple Pay and Google Pay. All this means reduced queues and a more seamless customer experience.

We are really pleased with the kiosk and the service so far! It has made our staff’s lives so much easier. The patients are very happy and comfortable using the kiosks.

Honor Stobart – Maternity Outpatients Manager at Oxford University Hospitals NHS Foundation Trust

Customisable for Maternity Departments

All EasyPay Network self-service kiosks run on bespoke software, completely customized to meet the specific needs of maternity departments and patients. The HD touchscreen with a customizable interface integrates seamlessly with existing systems and databases, ensuring secure transactions and efficient administration. EasyPay Network provides free lifetime software updates, ensuring the kiosks remain futureproof and in compliance with industry standards.

I thought I would take a minute to thank for all your hard work and perseverance in the successful installation of our photograph payment machine in the Ultrasound Department. Our clients at the hospital find the machine easy to use and we have seen a significant increase in revenue post installation.

Lead Sonographer – Judith Cuthbert – Royal Bolton Hospital

In an era where environmental sustainability is at the forefront of global consciousness, industries are continuously seeking innovative ways to reduce their carbon footprint. The payments sector is no exception, and self-service payment machines are emerging as a pivotal player in shaping a greener future. Let’s delve into the sustainable aspects of self-service kiosks and how they are contributing to a more environmentally friendly payment landscape.

Energy Efficiency

One of the key features that make self-service kiosks environmentally friendly is their energy efficiency. At EasyPay Network, our kiosks are designed with state-of-the-art technology to optimise energy consumption, and the consume much less power than traditional manned payment service points.

Remote Maintenance = Reduced Carbon Emissions

EasyPay Network is committed to reducing carbon emissions associated with our products. It’s not often our payment machines go wrong, but when they occasionally do, the vast majority of faults can be rectified remotely within two hours, minimising the need for physical visits and therefore unnecessary carbon emissions.

Extended Product Lifespan

Quality and durability are paramount in our kiosk design and manufacturing. By creating robust and long-lasting products, we minimize the need for frequent replacements or repairs. This extended product lifespan contributes to reduced electronic waste, a significant environmental concern in today’s fast-paced technological landscape.

Paperless Transactions

Traditional payment methods often involve excessive paper usage, contributing to deforestation and environmental degradation. However, with EasyPay Network payment machines, you have the option to forego receipts, if that works for you, and provide email receipts. While completely optional, many customers are used to seamlessly completing transactions without the need for paper receipts, reducing waste and promoting a more sustainable way of conducting financial transactions.

Modularity for Upgrades

EasyPay Network’s commitment to sustainability includes designing self-service payment kiosks with modular components. This modularity facilitates easy upgrades and replacements of individual parts, extending the lifespan of the machine. Users can benefit from the latest technology without requiring an entirely new kiosk, reducing electronic waste.

User Education and Awareness

Self-service payment kiosks can serve as educational tools to promote sustainability. Incorporating user interfaces that provide information about environmentally friendly practices can raise awareness and encourage users to make eco-conscious decisions.

As the world continues its journey towards a greener future, self-service payment mnachines can act as a sustainable solution within the payments industry. At EasyPay Network, we are proud to be at the forefront of this movement, offering innovative and eco-friendly payment solutions. Contact us today to find out more about how we can help you to go green.